Ten Tools Home Page

Not those kind of tools!

Welcome to the front page of the Ten Tools that interested individuals can use to face many of the most frequent but paradoxically difficult demands people face in contemporary organizations:

  1. How do I know that I am doing the right task? Adding value?
  2. How will I know when I’m successful at work?
  3. How do I deal with breakdowns and battles that occur in my activities and interactions?
  4. How can I make others and especially my group members more effective?
  5. How do I learn as I go along and help others to learn?
We explored a variety of tools in the process of identifying a set of ten proven to be valuable to a variety of individuals seeking to be effective at work and successful in attaining their personal goals. Here are our Ten Tools.
Ten Tools Plus a Bonus Technique for Success

The links below direct you to videos of lectures that explain each one of the Ten Tools As Well as PowerPoint presentations and links to the original resources of those individuals and teams that developed these concepts:

  1. Introduction to The Ten Tools
  2. The Atom of Work borrowed from the writings of Fernando Flores
  3. Gap Analysis inspired by the work of Jim Robinson and Dana Gaines Robinson
  4. Difficult Conversations borrowed from the book by  Bruce Patton, Douglas Stone, and Sheila Heen
  5. Mental Maps borrowed from the writings of Gervase Bush
  6. Advocacy Versus Inquiry borrowed from the writings of Ross and Roberts
  7. Feedforward and the Johari window borrowed respectively from the writings of Marshall Goldsmith AND Joseph Luft & Harry Ingham
  8. Team Effectiveness borrowed from the writings of Hackman, Argyris, and Roger Schwarz
  9. Problem-solving techniques from the writings of Arthur Van Gundy
  10. Seven Influence Strategies borrowed from Book by Edwin C. Nevis, Helen C. Vassallo, and Joan E. Lancourt
  11. Events of Instruction from the writings of Margaret Gredler AND Gagne & Briggs
  12. Bonus: Snyder’s 6 Steps inspired by the work of CR Snyder including the Hope Scale

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